Our customer analytics interprets heterogeneous data of markets and customers across diverse segments to evaluate the success of marketing initiatives and the customers’ response. Using quantitative & qualitative methods and focusing on data, statistics, customer surveys and focus groups we give insights about customers, business potentials and strategic inputs.
Analytix provides specifics of visitors and customers to create personalized messaging that matter to them and where the opportunities lie.
Measure customer response to service, pricing, competition to manage risks build retention
Our need-based segmentation is the
type of analysis used to develop accurate customer segmentation that allows marketers to engage with each
customer in the most effective way. Analytix follows data driven clustering model to analyze large data
volumes to perform accurate segmentation involving large numbers of finely sliced data elements. Keeping in
perspective customer behaviour and continuously measuring the segmentation and customer movement we achieve
far more accurate segmentation than other methods.
Analytix empowers you with advance
business intelligence capable of opening complex market opportunities to build your competitive advantage.
Our value analysis helps you in retaining your customer through an optimized digital marketing plan.
We address the following:
Identifying key factors of customers’ value
Benchmark company’s vis-à-vis competition on multiple customer values
Customer rating of company’s performance
Monitors customer values over time
Analytix Churn Analysis provides a
measure of customers who discontinue a service or product in a specific timeframe. This analysis measures
the customer response to service, pricing, competition. We help you ascertain and understand the underlying
reasons, manage risks associated and thus develop clear plans and strategies to business value.
Benefits of our Churn Analytics:
Helps improve customer retention
Identifies relevant segments for focused campaigns
Identifies why customers are leaving
Helps understand customers better and build loyalty